FAQ
Hey, fellow parent!
We know shopping for party and occasion outfits for little ones comes with its own set of adventures (and a few snack breaks). Here youβll find answers to the most common questions parents ask us at HuggleBoo β’βstraightforward, friendly, and tested by real moms and dads like you. If you need extra help, weβre always one message away!
π About HuggleBoo β’
What makes HuggleBoo β’ so special?
Weβre all about turning childhood moments into magical memories! Our outfits are as cozy as a bedtime hug, perfect for birthdays, festivals, or just-because days β made for kids aged 0β5.
Where are you based?
Weβre proudly Indian β creating joyful designs from the heart of India and delivering snuggly goodness nationwide.
Are your clothes safe for babies?
100%! Our fabrics β like soft cotton, dreamy satin, and gentle tulle β are always skin-friendly, breathable, and free of scratchy seams.
π Orders & Payments
Do I need an account to shop?
Nope! You can checkout as a guest. But signing up helps save sizes, track orders, and makes future shopping a breeze.
What payment methods do you accept?
We accept cards, UPI, mobile wallets β and yes, Cash on Delivery (COD) too!
β¨ Important update on COD: COD is now 100% free β no advance payment, no extra charges. Simply place your order and pay in full at your doorstep when your little oneβs outfit arrives.
π³ Prefer Prepaid? We love that! Auto applied PREPAID05 at checkout to enjoy 5% OFF on all prepaid orders. It means faster dispatch, smoother delivery, and a little thank-you from us for planning ahead.
Can I cancel my order?
Yes β as long as we havenβt shipped it. Ping us at care@huggleboo.com, and weβll handle it faster than a toddlerβs giggle.
π¦ Shipping & Packaging
How much is shipping?
Shipping is free across India β no hidden surprises here!
When will my order arrive?
We dispatch in 1β3 business days. Youβll get your goodies in 5β10 days, along with a tracking link to follow the magic.
How is my order packed?
With love, of course!
- Every outfit comes in a cute pastel zipper pouch.
- Orders above βΉ7500 come in our premium gift box.
- Youβll also receive a thank-you note and a wash care card.
π Sizing & Fit
How do I choose the right size?
Our size guide which is available on all product pages includes age-wise tips and measurements. Still unsure? Chat with us on WhatsApp and weβll help.
Will the color match the photos?
Mostly yes! We shoot everything in natural light. Minor differences may appear due to screen brightness.
Can I request a custom size?
Not yet β but weβre dreaming big! Follow us @huggleboo.official to stay updated.
π Sizing & Fit
What fabrics do you use?
Only the snuggliest! Think breathable cottons, soft tulle, and silky satin β all chosen with love for delicate skin.
Are your outfits lined?
Yes! Every HuggleBoo β’ piece comes with a soft inner lining β for zero transparency and all-day comfort.
Do you use sequins or embellishments?
Sometimes! But only the safe kind β stitched securely and checked for skin-friendliness.
Are the outfits heavy?
Not at all! Even our partywear is feather-light, comfy, and breathable β built for giggles and twirls.
Are they easy to wear?
Totally! Easy zippers, stretchy waists, and fuss-free buttons β because dressing up should be fun, not fussy.
Only partywear or everyday too?
We specialize in occasionwear β perfect for birthdays, festivals, and photoshoots. But theyβre so comfy, your little one might want to wear them every day!
π Returns & Refunds
Can I return my order?
We believe in effortless peace of mind. If youβd like to return an item, simply do so within 7 days β and weβll provide you with HuggleBooβ’ store credit, beautifully valid for the next 12 months of joyful shopping.
What about sizing or color issues?
Picked the wrong size or changed your mind? No worries β simply return it and weβll give you HuggleBooβ’ store credit, valid for 12 whole months of happy shopping. (Tip: our size guide makes getting it right the first time super easy!
How do I request a return?
Just email care@huggleboo.com with your order ID, issue, and unboxing video. Weβll get back to you with a smile!
When will my refund arrive?
Approved refunds are processed within 7β10 business days of receiving the item back.
π¬ Still Got Questions?
Weβre all ears (and hearts)!
π§ care@huggleboo.com
DM us @huggleboo.official
+91-9650480666Β (WhatsApp Only)
π MonβSat, 10 AM β 6 PM IST
We love talking to parents β and sometimes to their little superheroes too! π€